As a mobile telecommunications reseller and service provider, you know that people come to you looking for all kinds of different solutions. In an era of hyper-surveillance and spying on digital communications, there is a growing market for high-security mobile devices. An ever-growing market is looking for a solution to the weak spots in their security and privacy, namely, email, an older electronic technology that has not kept up with contemporary threats. Cybercriminals have many motivations for spying on both personal and organizational emails, whether it’s to steal patents, financial information and client information, or to send DDOS attacks or prepare phishing scams on large organizations. Increasingly, governments are also spying on the private communications of their citizens and foreign nationals doing business there.

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One of the securest solutions to privacy concerns is PGP encrypted email using a BlackBerry device, especially one where every other function, from voice calls to web browsers, has been disabled. BlackBerry devices are favored by PGP encryption companies like Myntex because their technology can be integrated in into the core operating system and use the BlackBerry email app. Put simply, it’s the easiest way to ensure PGP encryption works without compromise, as there are no opportunities for anyone to spy on the device or intercept messages through malware or other means.

PGP encryption companies such as Myntex provide end-to-end, uncrackable security all through global resellers, and they are always looking to expand their partnerships. If you’re interested in growing your business and creating new revenue streams by tapping into new markets, you should start by knowing a little about what it’s like to work with a PGP encryption provider, as they are not all identical.

#1 How does the reselling process work?

You begin with the BlackBerry device, which can either be sourced by you or the customers themselves, followed by a call to the reseller to activate the SIM card. For the sake of convenience, it’s often a good idea to source your SIM cards from the same supplier and buy them in advance so that your customers don’t have to wait for one to be shipped and activated.

#2 As a reseller, what do you do when your customer loses their device?

A company like Myntex does not just provide encryption technology, they also provide 24/7 customer service to their users and resellers. Their recently launched reseller portal also allows makes it easier to remotely wipe a device if the customer loses it, and the activate a new SIM card and phone on the spot, so that the client experiences no interruption in their service.

#3 What should you expect in terms of support from your supplier?

Besides providing the technology itself, a good supplier will also offer white labeling, so that you can put your brand on the service. They will also funnel their online leads to local resellers, as they do not sell the technology independently of their resellers. A quality supplier will be your behind-the-scenes support; while they make sure everything is running smoothly, you do what you do best: relating to your customers.