Only When I Laugh

Geodog has published a transcript of a hilarious interaction with his hosting company (via Techdirt). I’m not sure I would have found this any funnier than the author if it had happened to me in the midse of a technical crisis, but it is pretty darn amusing. Here’s a question: how do we balance the need for efficient business interactions with the undeniable appeal of being able to maintain a sense of humor about our work?

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