Both Reservations.com and HotelReservations.com connect users to a wide variety of vacation rental options. But Reservations.com reviews and offers a comprehensive concierge service through its RCLUB program, giving customers access to in-depth assistance with common and uncommon travel issues. The following article discusses the services of both booking sites, and determines the best option for the needs of the average traveler.
If you are planning a trip, you have countless vacation booking sites to choose from for finding the best accommodations and overall vacation packages. Here is a breakdown of two hotel booking sites, Reservations.com and HotelReservations.com. How do they compare?
Who has the lowest prices?
Both sites offer budget filters so users can find the most appropriately priced options. However, Reservations.com allows users to compare prices across platforms through its interface, while HotelReservations.com does not. Moreover, HotelReservations.com displays room prices that are consistently higher than Reservations.com. When it comes to finding the lowest prices, Reservations.com comes out on top.
Which site is easiest to use?
Both offer secure sites where the user can book accommodations (unlike sites like TripAdvisor.com, where users are redirected). However, neither site offers filters for specific user needs, like accessible rooms. Ultimately, both sites are equally serviceable, with neither offering a “wow” factor. Both Reservations.com and HotelReservations.com are equally user-friendly.
Which site has the best services?
While HotelReservations.com offers basic booking site features, like customer support and the ability to choose from a large selection of vacation rentals, Reservations.com offers access to its RCLUB program, a membership-only service that connects users to VIP deals and discounts, and offers Travel Advisor concierge service. This feature delivers person-to-person support akin to a travel agent; if you have any issues during your trip, from navigating the local culture to finding a restaurant that offers disabled patron access, Travel Advisors are there to help. They can be contacted using the customers’ preferred communication method: phone, email, instant message, or text. HotelReservations.com does not offer anything resembling this service. For exceptional bonus features, Reservations.com is the clear winner.
Ultimately, Reservations.com is the superior booking site. With consistently low prices, excellent customer support, and its RCLUB membership services, Reservations.com offers serious value to all travelers.
I love to travel, write about traveling, and photograph my travels. When I’m not satisfying my wanderlust, I’m taking ridiculously cute photos of my two rambunctious shelter pups, whether they like it or not.